Zomumu

Support

Something failed. Zomumu is not surprised.

For order, delivery, refund, or site issues, contact support@zomumu.com.

For payment or download issues, include the receipt email. Keep passwords, keys, card numbers, and medical details out of the message.

Contact Supportsupport@zomumu.com

Where is my Zomumu Character Pack?

Check the Creem receipt or delivery email first. The fixed pack includes 4 identity objects, 5 phone wallpapers, 4 share cards, 6 reaction stickers, a manifest, and a README. If it is still missing, email support with the order email and purchase time.

Can I refund a Zomumu Card item?

Zomumu Card items are one-time digital interactions. Refund handling depends on the refund policy, delivery state, and Creem transaction state.

What is not included?

No subscription, stored credit, cash value, trading, resale, tokenized asset, investment product, therapy, medical, legal, financial, or professional advice is included.

Do you store my scene text?

Scene text stays in this page's memory while the interaction is open. It is sent to the response service when you poke Zomumu, but this site does not write it to localStorage or sessionStorage for recovery. Analytics should not receive it.